العودة إلى صفحة FAQ

A shortcut on the Quick Launch bar may not be associated with the correct program

SYMPTOMS

A shortcut on the Quick Launch bar may not be associated with the correct program after you follow these steps:

1.

You add a shortcut to a local folder or to a network folder to the Quick Launch bar.

2.

You reorganize the icons in the Quick Launch bar.

3.

You drag a file to the Quick Launch bar shortcut that you created.

 

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;%5Bln%5D;cntactms

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time tool in Control Panel.

Date Time Version Size File name ---------------------------------------------------------- 20-Jan-2004 15:08 6.0.2800.1331 921,600 Comctl32.dll 20-Jan-2004 18:08 6.0.2800.1334 8,241,664 Shell32.dll 20-Jan-2004 18:08 5.1.2600.1331 680,448 Sxs.dll 19-Jan-2004 23:08 5.1.2600.1333 586,752 Xpsp2res.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

Steps to reproduce the problem

1.

If the Show Desktop, Internet Explorer, and Windows Media Player icons are not already in the Quick Launch bar, add them now so that these icons appear from left to right.

2.

Create two shortcuts to folders, and then drag them to the Quick Launch bar.

After you complete this step, the icons in the Quick Launch bar are Show Desktop, Internet Explorer, Windows Media Player, the first folder shortcut, and the second folder shortcut.

3.

Drag the icon for the first folder shortcut to the left in the Quick Launch bar so that it appears immediately to the left of the icon for Windows Media Player.

After you complete this step, the icons in the Quick Launch bar are Show Desktop, Internet Explorer, the first folder shortcut, Windows Media Player, and the second folder shortcut.

4.

Drag a .txt file to each of the Quick Launch bar shortcuts.

When you drag a .txt file to the icon of the first folder shortcut, Windows tries to open the .txt file in Windows Media Player.

For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO

Microsoft Windows XP Professional Edition

Microsoft Windows XP Home Edition

 
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