A Service That Is Running Under a User Account Cannot Access Novell NetWare Volumes

SYMPTOMS

A service that is running under a user account cannot access Novell NetWare volumes.

CAUSE

This problem occurs because the NetWare logon provider does not receive notification when the service logon occurs.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows XP.

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;%5Bln%5D;cntactms

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP Service Pack (SP1)

Date Time Version Size File name ------------------------------------------------------- 14-Nov-2002 17:08 5.1.2600.106 557,056 Advapi32.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

APPLIES TO

 © 2006 LBCI Corporation. All rights reserved Eng.Hanna Ata Lahoud