Remote Desktop Connection Client for Mac 1.0 Readme.html File

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Microsoft Remote Desktop Connection Client for Mac Read Me

July 2002

Copyright 2002 Microsoft Corporation.  All rights reserved.

This document provides late-breaking information about Microsoft Remote

Desktop Connection Client for Mac and is current as of the date above.

After that date, you can find more current information and resources at

the Microsoft Mactopia Web site at http://www.microsoft.com/mac/.

CONTENTS

1  System Requirements

2  Installation

3  Known Issues

    3.1  Performance

    3.2  Sound Quality

    3.3  Connecting to Windows XP

    3.4  Using Macintosh Drives on a Windows-based Computer

    3.5  Printing on AppleTalk Printers

    3.6  Windows Mouse Utilities

    3.7  Cut and Paste Between Windows and Macintosh

    3.8  Sleep Mode

    3.9  Using Num Lock

    3.10  Recognize a Click as a Right Click

    3.11  Using the AltGr Key

4  Support

1  System Requirements

To run Microsoft Remote Desktop Connection Client for Mac, your computer

must meet the following minimum requirements:

 - Processor: Macintosh PowerPC.

 - Operating system: Mac OS X version 10.1 or later.

 - Memory: 128 MB of RAM.

 - Hard disk*: 3 MB of available hard disk space temporarily required to

   complete installation; after installation, 1.1 MB of hard disk space.

 - Network: Connection to a local area network, either directly or via a   

   modem capable of 28.8 Kbps or higher.

 - Internet access: Internet connection through either an Internet service 

   provider (ISP) or a network. Internet access might require a fee to an  

   ISP; local or long-distance telephone charges might also apply.

* The hard disk should be in Mac OS Extended (HFS+) format, the default

format for Mac OS X; although you can perform a drag-and-drop installation

of and run Remote Desktop Connection from a hard disk that is in another

format, Microsoft does not currently support such a configuration. To

determine the format of your hard disk, see the Devices and Volumes tab of

Apple System Profiler.

To connect to a Windows-based computer, you need network access and

permissions to connect to a Windows-based computer running Terminal

Services or Remote Desktop Services. These services are included with the

following Windows products:

 - Windows XP Professional

 - Windows .NET Standard Server

 - Windows .NET Enterprise Server

 - Windows 2000 Server

 - Windows 2000 Advanced Server

 - Windows 2000 Datacenter Server

 - Windows NT Server 4.0, Terminal Server Edition

2  Installation

   1. Open the Remote Desktop Connection folder and double-click Remote

      Desktop Connection.

   2. Read the terms of the Microsoft End-User License Agreement (EULA)

      and, if you accept these terms, click Accept.

To remove Remote Desktop Connection Client for Mac, move the Remote

Desktop Connection folder to the Trash, and then on the Finder menu, click

Empty Trash.

3  Known Issues

3.1  Performance

If you use a Remote Desktop connection continuously for several hours, you

might notice a reduction in performance. To restore the performance of

your connection, disconnect and then reconnect to the Windows-based

computer.

3.2  Sound Quality

If you play sound over a Remote Desktop connection, the sound quality

might initially be poor. Depending on the speed of your network

connection, the sound quality should improve as more sound data is

transmitted over the network. Users of fast network connections should

experience higher sound quality quickly, while users of slow network

connections might not experience any change in sound quality.

3.3  Connecting to Windows XP

When connecting to computers running Windows XP Professional, Remote

Desktop Connection might appear to stall the first time it attempts to

establish a connection. Users of Macintosh computers that run at less than

500 megahertz (MHz) will notice this behavior more often than users of

Macintosh computers that run at more than 500 MHz. After the first

connection attempt, subsequent attempts should connect successfully.

However, you can ensure a successful connection on first attempt by

locking the Windows-based computer before you connect. To lock a computer

running Windows XP Professional, press CTRL+ALT+DELETE to open the Windows

Security dialog, and then click Lock Computer. You can also lock the

computer by clicking Windows Security on the Start menu.

3.4  Using Macintosh Drives on a Windows-based Computer

In Windows Explorer, only the first seven characters of your Macintosh

volume names will appear, and only the first fifteen characters of your

Macintosh computer name will appear. If you have a volume name that uses

extended characters such as accented Roman characters or Japanese

characters, or if two or more volume names share the same first seven

characters, your drives will appear as Drive-1, Drive-2, Drive-3, and so

forth. In addition, Windows will not open folders or files on your

Macintosh drives if the folder or file name contains characters that

Windows does not allow. Windows does not allow the following characters in

folder or file names:  / \ : * ? " < > |

3.5  Printing on AppleTalk Printers

An extra blank page might be included in your printout if you use Remote

Desktop Connection to print from a Windows program to a printer that is

connected to your Macintosh computer via AppleTalk.

3.6  Windows Mouse Utilities

If the Windows-based computer you connect to uses a mouse utility or a

setting that causes the mouse pointer to automatically jump to a button or

area of the screen--for example, when a dialog is opened--it will not work

correctly during a Remote Desktop connection.

3.7  Cut and Paste Between Windows and Macintosh

Plain text, Rich Text Format (.rtf) text, and Unicode text are the only

formats supported when you are cutting and pasting from Remote Desktop

Connection. Depending on the amount of data you are trying to paste and

the speed of your network connection, you might see an error message the

first time you try to paste. If you see an error message, try pasting

again. Also, if you cut or copy data on a Windows-based computer during a

Remote Desktop connection and then end the connection, you will not be

able to paste the text into a program on your Macintosh computer. You must

be connected to the Windows-based computer to cut and paste text by means

of the connection.

3.8  Sleep Mode

If your Macintosh computer enters sleep mode during a Remote Desktop

connection, your connection will be lost.

3.9  Using Num Lock

The Num Lock indicator light on your keyboard might not accurately reflect

the Num Lock state in a Remote Desktop connection. Press the Num Lock key

until the number pad works in the Windows session.

3.10  Recognize a Click as a Right Click

If you turn on Caps Lock during a Remote Desktop connection, you will not

be able to use the keys you set in Options to cause Windows to recognize

the click of a one-button mouse as a right click. Turn off Caps Lock to

fix this problem.

3.11  Using the AltGr Key

If you connect to a Windows-based computer that is configured to use a

keyboard layout that includes the AltGr key, such as French or German, you

will not find a key that works as the AltGr key because Macintosh

computers do not support it. Because some Windows keyboards require the

AltGr key to type common characters, such as \ @ { } [ ], you can enter

these characters in one of two alternate ways: Either switch the keyboard

setting to US in the Windows Control Panel (Regional Settings), or use the

Character Map program included with Windows to enter characters by using

the mouse.

4  Support

For additional technical assistance, you can get support information on

the Web at http://www.microsoft.com/mac/support/. For Paid Assisted

Support, you can contact Microsoft Product Support Services by phone at

(800) 936-4900 in the United States and Canada. When you call, you will be

connected to support for IT Professionals, which also provides support for

individual users of Remote Desktop Connection Client for Mac.