Virus Information Alliance (VIA)The Microsoft Product Support Services (PSS) Security Team is pleased to announce our participation in a virus information-sharing program with industry leading anti-virus software vendors. Microsoft has joined forces with several of our anti-virus partners to provide our customers with detailed information on significant viruses that are affecting Microsoft products and our customers. Members of this alliance will exchange valuable technical information on newly discovered viruses so that we can more quickly communicate to customers their targets, impact and methods of remediation. We believe this alliance will allow us to provide authoritative and timely information to customers on newly discovered viruses in the wild, while at the same time referring customers to their preferred participating anti-virus vendor for additional details. Microsoft Product Support Services will continue to offer additional support to customers affected by viruses free of charge and will work with our customer’s anti-virus vendor on the necessary steps for resolution.www.tartoos.com The PSS Security Team will also post updated information on this website regarding new and potentially damaging viruses that have been discovered in the wild. It is important to note that PSS Security will only provide information on viruses that affect Microsoft products and that meet the criteria for an alert as defined by our severity matrix. The PSS Security Virus Severity Matrix and its related definitions can be found here: http://www.microsoft.com/technet/security/alerts/info/matrix.mspx Customers can find virus alerts issued by the PSS Security team at this link: http://www.microsoft.com/technet/security/alerts/default.mspx The PSS Security Team looks forward to working with members of the Virus Information Alliance to help us deliver on our commitment to Trustworthy Computing by increasing the availability of accurate and timely information regarding virus outbreaks affecting our customers. Moving forward, PSS Security will also update this site will with additional information on virus trends, and, updated ‘how-to’ articles for all of our customer segments and additional information. |